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Becoming a Manager: Navigating the Challenges and Building Essential Managerial Skills

Updated: Jun 16

Becoming a manager marks a significant turning point in your career, filled with new responsibilities not only towards achieving organizational goals but also towards the people driving these efforts. In this post, we will explore the transformative journey from being an individual contributor to taking on a managerial role, focusing on what is needed to build essential managerial skills for new managers.


Feel free to pause here and watch our podcast for a deeper dive into the topic. Once you've listened, come back and continue reading as we explore more insights and practical tips on becoming an effective manager.




Throughout our careers, spanning 30 to 50 years, it's nearly inevitable to encounter a range of managers—some good, some far from it. Based on my experiences and various studies, including one from 12 years ago showing that 60% of American workers were dissatisfied due to poor management, it's clear that ineffective leadership is a common pain point. More recently, in 2023, another study indicated that over 60% of workers were actively seeking new jobs due to similar issues. These statistics underline a critical workplace truth: People often don't leave bad jobs; they leave bad managers.


Understanding the Role Shift When You Become a Manager

The day you step into a managerial role, everything changes. Previously, as an individual contributor, such as an MSL, Medical Manager, or Medical Advisor, your performance was measured by your own tasks. As a manager, however, your performance is measured by the success of your team.

This role reversal is profound. What used to be about your achievements and needs suddenly becomes about theirs. For example, whereas you might have previously engaged directly with key opinion leaders, now your focus should shift towards fostering a high-performance culture, coaching your team, and creating an environment where people are motivated to excel.


Challenges New Managers Face

1. Role Misunderstanding: Many new managers don't fully grasp how their job has changed. They continue to focus on individual tasks rather than steering their team towards collective success.

2. Leadership Style Misalignment: Often, there's a disconnect between the preferred leadership styles of employees and the default methods adopted by new managers. While employees might thrive under a servant leadership style, new managers might default to autocratic styles, leading to dissatisfaction and poor team dynamics.

3. Generational Gaps: The workplace is continuously evolving, with younger generations bringing different expectations and communication styles influenced by advances in technology and social media. Managers from older generations must bridge this gap by adapting their approaches to meet the diverse needs of their teams.

4. Lack of Training: Perhaps the most significant issue is that many new managers are thrust into their roles without adequate training in leadership and management. Schools and universities prepare us for professional careers but often do not equip us with the necessary skills to lead others effectively.


Building Managerial Skills for New Managers

To overcome these challenges, new managers must be proactive in learning and adapting. Understand that management is not just a role but a skill that requires continuous development. Engage with a variety of leadership resources, seek mentorship, and embrace feedback. Remember, effective management is about inspiring and enabling your team to perform at their best.


As new managers transition from individual contributors to leaders of teams, building essential managerial skills becomes crucial. This development is mainly about understanding and motivating others in addition to the ordinary management of tasks.

Effective communication, for instance, is the cornerstone of management as it ensures clear and precise conveyance of expectations and feedback, essential for guiding team efforts towards common objectives.


Conflict resolution is another critical skill that addresses inevitable disagreements within a team, fostering a healthy work environment and maintaining productivity. A manager who is skilled in resolving conflicts can turn challenging situations into opportunities for growth and learning, thereby enhancing team cohesion.


Strategic decision-making allows managers to align team efforts with broader organizational goals. It involves analyzing data, anticipating market trends, and making informed choices that will steer the team in the right direction for long-term success.


Furthermore, adapting to different leadership styles is vital as it equips a manager to handle diverse team dynamics and individual preferences. This adaptability ensures that a manager can lead effectively under various circumstances, enhancing team responsiveness and agility.


Lastly, learning to delegate effectively is crucial for operational efficiency. It helps in optimizing workload distribution, empowering team members by trusting them with responsibilities, and fostering a sense of ownership among them.


These foundational skills should be the starting point for any new manager because they address the multi-faceted nature of management, which encompasses task execution, team dynamics, and alignment with organizational vision. By focusing on these core areas from the outset, new managers can build a strong foundation for effective leadership, paving the way for their success and the success of their teams.


in conclusion, the transition from an individual contributor to a manager is substantial, and the responsibility immense. However, with the right mindset and dedication to continuous learning, it can also be incredibly rewarding. Embrace the challenge, and you will not only see your team thrive but also contribute to a positive transformation in your workplace.


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